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Friday, October 7, 2011
This is what have been done by Airasia when their call the Low Cost Carrier Terminal - Part 5 - Update Email From AirAsia
Salam to all & good day,
Dibawah ini adalah email yang di reply oleh pihak AirAsia kepada saya jam 2.40ptg tadi, nampaknya cara mereka membalas email hanya seperti melepaskan batuk di tangga, nevermind, saya akan teruskan usaha ini dengan melakukan cara lain.....tunggu apa langkah seterusnya kelak....


Reply Email: Complaints CRM:0161496

Images are not displayed.
Display images below - Always display images from donotreply@airasia.com


Dear Rani Dewi Ajis,


Thank you for emailing AirAsia.

Firstly we would like to apologize for the inconvenience caused.

In response to your email, please be informed that we apologize for the unpleasant experience you have had with AirAsia.

We regret to inform you that we are unable to compensate further as in compliance with our terms you did not make a report upon arrival in order for us to investigate and assist you.

We thank you for your kind understanding.

Should you require any further assistance, please do not hesitate to contact our call centre, kindly visit the following link to the get contact info ; http://www.airasia.com/my/en/faqdetailsform.html or follow us on our twitter at http://www.twitter.com/AskAirAsia

Kind regards,
Damien Jeremiah Daniel
Customer Care
AirAsia Berhad
 
posted by Rickywan at 3:30 PM | Permalink |


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